Privacy Policy

Effective Date: [07/24/2025]
Business Name: Zentorareach
Contact Email: [email protected]
Business Address: Virkas iela 29-47, 3301, Latvia
Phone: +37124779898


At Zentorareach, we are fully committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our services, and what rights you have regarding your data. We operate with transparency, confidentiality, and full respect for your privacy.


1. What Information We Collect

We may collect the following personal information from users:

  • Full name

  • Phone number

  • Email address

  • Booking preferences (meeting times, selected services)

This data is voluntarily submitted through Facebook lead generation forms, appointment booking systems, or direct contact.


2. How Your Data Is Used

We use your personal information exclusively for service-related purposes, including:

  • Booking and confirming appointments

  • Sending meeting reminders and relevant service updates

  • Following up with users who have requested information or expressed interest in our services

We do not use your information for any unrelated marketing purposes without your explicit consent.


3. SMS and Communication Consent

By submitting your contact details through any of our forms or booking systems, you expressly consent to receive transactional SMS messages and/or emails regarding:

  • Appointment confirmations and reminders

  • Service-related updates related to your inquiry or booking

  • Direct support communications

Message frequency may vary depending on your interactions.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for support.

We clearly disclose this consent requirement at the point of form submission and provide opt-out instructions in every message.


4. Data Storage and Protection

All user data is securely stored in controlled systems, and access is limited to authorized personnel only.
We maintain strict safeguards to protect your information from loss, misuse, or unauthorized access.

Communication histories (e.g., messages, appointments) are stored for internal reference and client support purposes. You may request to review or delete this data at any time.


5. Data Sharing and Third-Party Tools

We do not sell, rent, or share your data with any third parties under any circumstances.

We may use third-party tools such as:

  • Facebook Lead Ads and Meta Pixel (to collect leads and measure campaign effectiveness)

  • Appointment scheduling tools (used solely to manage booking availability)

These tools are used only to support your requested services and operate within their own privacy policies. No external entities have access to your data for independent use.


6. Your Rights and Data Control

You have full control over your data. You may:

  • Request to access, update, or delete your personal information

  • Withdraw consent for messaging at any time

  • Contact us directly via email or SMS with any data-related request

To make a request, email [email protected] or reply to any of our messages.

We honor all valid opt-out or deletion requests promptly and in full compliance with current messaging and privacy standards.


7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.
If you discontinue service, we may retain your data for limited future use only with your consent, or delete it entirely upon your request.


8. Geographic Scope and Compliance

Our services are intended for users located in the United States.
While we are based in Latvia, we follow best practices consistent with major privacy regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines. We maintain strict adherence to consent-based communication and user privacy rights.


9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. Any updates will be posted on this page with a new effective date. Continued use of our services after an update constitutes acceptance of the revised policy.


Contact Us

For any questions, data access requests, or to opt out of communications, please contact us:
📧 Email: [email protected]